The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor independent. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in their commercial or independent professional activity.
- Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Kentures LTD.
By placing the products in the online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before you send your binding order with the correction aids provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive a further confirmation by email.
- Contract language, storage of contract texts
The language available for the conclusion of the contract: English
We save the text of the contract and send you the order data and our terms and conditions in text form. You can see the contract text in our customer login.
- Delivery terms
In addition to the stated product prices, shipping costs may also apply. You can find more detailed provisions on shipping costs in the offers.
In principle, you have the option of picking up at Kentures LTD, Suite A, First Floor, 7-13, High Street Romford Essex London. RM1 1JU during the following business hours: 8.00 a.m.
The following payment methods are generally available in our shop:
If you would like to pay in advance, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After ordering in the shop, we ask PayPal to initiate the payment process. The payment process will be carried out automatically by PayPal immediately afterwards. You will receive further information during the ordering process.
Cash payment on collection
You pay the invoice amount in cash on collection.
- Retention of title
The goods remain our property until full payment.
- Guarantees and Warranties
Unless otherwise expressly agreed below, the statutory right to liability for defects applies.
The following applies to used goods: If the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year after delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, body or health
• in the event of willful or grossly negligent breach of duty as well as willful intent
• in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and compliance with which the contractual partner can regularly assert (cardinal obligations)
• as part of a guarantee promise, if agreed or
• as far as the scope of the product liability law is open.
Information on any additional guarantees that may apply and their precise conditions can be found in the product and on special information pages in the online shop.
We are always unrestrictedly liable for claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the case of willful or grossly negligent breach of duty
• in the case of guarantee promises, if agreed, or
• insofar the scope of the Product Liability Act has been opened.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable when the contract was concluded Damage limited, the occurrence of which can typically be expected.
Otherwise claims for damages are excluded.
9. Dispute Resolution
The European Commission provides a platform for online dispute resolution, which you can find here. We are ready to take part in an out-of-court arbitration procedure before a consumer arbitration board.